By the end of this module, you should be able to:
- illustrate the labour relations system
- briefly explain how the external and internal input link to the conversion
- briefly explain how the output links to the conversion
- briefly explain how the output links to serve as a new input
- list the structures as well as in-company procedures and processes that can be used to resolve labour-related conflict in a business.
- list substantive and procedural agreements that can be reached
See pages 1 to 17 in your textbook (MacMillan/Troupant Publishers)